Crunched on time?

Please email us or call us at 1-800-507-3119. We'll tell you if the item you want
is available for immediate delivery.

In-stock items will generally ship within 48 hours of receipt of your order, Monday - Friday. (We do not ship weekends or holidays.) If you order by FedEx before Noon, we will make every effort to ship same-day.

Items sold but not stocked by AdoptShoppe will have varying delivery times. Your order will be updated with shipping dates and estimated deliveries as the information becomes available. You're welcome to track your order anytime for a current order status. 
 

US Postal Service and FedEx Delivery

We use USPS and FedEx to deliver nearly all US orders. (We recommend USPS if you're flexible on delivery dates.) Some fine jewelry items will ship FedEx at our discretion at no additional charge to customers. We recommend that you choose FedEx if timeliness and trackability is crucial. 
 

International Shipping

We ship to Canada and other countries via USPS. Please note that we have no control over customs offices and cannot estimate delivery times for any orders to Canada or any other foreign nation. We will no longer replace any orders delayed in shipment. Please note that international customers are responsible for any duty or fee payments. 
 

Weight-based Shipping Charges

Our shipping charges are based on weight and geographic distance from Maryland, not order value. So, for example, if you order a pin or other similar item and are having your item shipped to New York, you'll be charged less than someone who buys several books and is having their order shipped to California.
 

Expected Delivery Times

USPS First Class services will take anywhere from 1-5 days, Priority Mail generally take 3-4 days (and include Saturdays) to deliver your order, but the times are NOT guaranteed.

FedEx Air guarantees delivery but is a Monday - Friday service (unless you wish to pay extra for the Saturday delivery surcharge.) So, for example, if you order a 2-day FedEx delivery on a Thursday, it will deliver the following Monday. (And if Monday is a holiday, it will deliver Tuesday.)

About FedEx Overnight Service Charges - there are some rural zip codes to which 
FedEx will run only one delivery per day for overnight service, usually the more expensive
Priority. If you've requested Standard Overnight, but FedEx doesn't offer it to your location,
your card will be charged for any additional fees required.

Unless you specifically request otherwise or have a signature release on file, we require a signature on all FedEx deliveries. If you're not going to be available to sign for your FedEx parcel, please ship your order to an address (business address or the address of a relative or neighbor) where the package can be signed for. Any charges related to forwarding a package to a ship-to address not submitted with the original order will be charged back to the customer's credit card.

WE RECYCLE!

Whenever possible, we recycle clean shipping boxes and packing material we receive. It's our way of being environmentally sensitive and reducing the amount of trash that goes into a landfill. We encourage our customers to do the same.